Testimonials

Browse what our clients have to say about us.

Michael & Karen S.

When my wife suggested we should make it our goal to buy a house this year (2020 of all years!), there were a lot of questions and uncertainties for how to make that happen. We had heard enough horror stories from friends about their experience during non-pandemic times that we knew this was going to be quite the chore; especially as first time homebuyers. Jeff and Eva quickly put those concerns to rest, as they clearly understood that process can be just as important as results -both of which they excelled at. For each stage of the home buying process, Jeff and Eva mapped out the steps ahead, explained what each involved, and expanded with more information as needed. They also reviewed all documents ahead of time when needed to highlight any information requiring additional attention; such as any disclosures about a particular property. They even came prepared with snacks and drinks for…

When my wife suggested we should make it our goal to buy a house this year (2020 of all years!), there were a lot of questions and uncertainties for how to make that happen. We had heard enough horror stories from friends about their experience during non-pandemic times that we knew this was going to be quite the chore; especially as first time homebuyers. Jeff and Eva quickly put those concerns to rest, as they clearly understood that process can be just as important as results -both of which they excelled at. For each stage of the home buying process, Jeff and Eva mapped out the steps ahead, explained what each involved, and expanded with more information as needed. They also reviewed all documents ahead of time when needed to highlight any information requiring additional attention; such as any disclosures about a particular property. They even came prepared with snacks and drinks for refueling amidst the long days of moving from one place to the next, because quite frankly it was really easy to forget to fuel up without the reminder. Throughout each visitation, Jeff and Eva were thorough in providing us with various considerations for each of the properties we saw. In the end though, the stars aligned and it turned out the first one really had everything we were looking for and more. Then came the next anxious step of making an offer the sellers would accept but without overpaying. There were numerous paths for how to proceed, but ultimately Jeff and Eva helped us make a successful offer without going over the asking price nor engaging in a bidding war; two things we really wanted to avoid. As we entered contract and began working with a lender to finalize our mortgage, Jeff and Eva continued to help by sharing a calendar outlining when various documents or tasks would be due, talking us through what they meant, and advising how to resolve any outstanding issues (like action items from an inspection report) should they come up. As a result, we had no anxieties handling the paperwork as Jeff and Eva had already provided us with context and understanding of what the documents meant and what actions they would necessitate (if any). The stellar service didn’t end upon receiving the keys however. Committed to excellence as they are, both have reached out to us in the weeks since to make sure everything is as expected and to share some tips for new homebuyers as we settle in. If anyone in the area is looking to buy or rent a home, we definitely recommend giving Jeff and Eva a call first.

Michaela T.

Jeff and Eva make an unbelievably amazing team! I had been working with a couple of first-time homebuyers and after they expanded their search out of my area, I needed to find referral agents in Peninsula/South Bay to take great care of them. After speaking with a few agents, I decided to introduce my buyers to Jeff and Eva as they seemed the most knowledgeable and diligent. I had extremely high expectations of them to begin with, but somehow they managed to exceed them all. The timeline of getting my buyers into contract just shows how quickly and efficiently they work as a team: Tuesday - I introduced them to my buyers via email Wednesday - We hopped on a zoom call for a buyer's consultation Thursday - Jeff and Eva coordinated and scheduled showings (which is no easy feat during SIP, since every showing required a signed PEAD form, preapproval letter, and scheduled appointment times)…

Jeff and Eva make an unbelievably amazing team! I had been working with a couple of first-time homebuyers and after they expanded their search out of my area, I needed to find referral agents in Peninsula/South Bay to take great care of them. After speaking with a few agents, I decided to introduce my buyers to Jeff and Eva as they seemed the most knowledgeable and diligent. I had extremely high expectations of them to begin with, but somehow they managed to exceed them all. The timeline of getting my buyers into contract just shows how quickly and efficiently they work as a team: Tuesday - I introduced them to my buyers via email Wednesday - We hopped on a zoom call for a buyer's consultation Thursday - Jeff and Eva coordinated and scheduled showings (which is no easy feat during SIP, since every showing required a signed PEAD form, preapproval letter, and scheduled appointment times) Friday - They spent the day touring multiple homes together Saturday - They submitted an offer on their dream home Sunday - They ratified the contract! Despite the tight timelines and fast-paced environment, Jeff and Eva did not sacrifice their detailed and thorough work throughout the process. How else could they have gotten my buyers into contract in less than a week? There's absolutely no question - they will forever be my go-to Peninsula/South Bay referral agents from now on!

Malvin Y.

Jeff and Eva Chen were a great pleasure to work with and helped me buy my first home in Daly City. They spent a lot of time helping me find the right home and were very patient with me. They always looked out for me when they felt the home wasn't a great fit and I never felt pressured into buying a home. They are a kind and honest couple that I got along well with even outside of buying a home. I would definitely choose them again in the future and would recommend them to anyone looking to buy or sell a home.

Kenneth K.

Jeff and Eva were able to assist me with selling my house in San Francisco, and purchasing my new home in Pacifica. They worked with me on a good selling price, as well as a good offer price. They were thorough and meticulous to ensure all questions and concerns were addressed. They were responsive throughout the process and kept me updated every step of the way. I wouldn't hesitate to refer them to anyone for real estate needs.

Matt B.

As a Real Estate agent, when I refer a client or friend to another agent, I expect them to receive the same level of service that I give all of my clients. With The Chen Team, that is exactly the level of service and professionalism that I and my client received. My clients were extremely happy with how the Chens kept me in the loop about the status of my clients transaction.

Gary & Yong

Jeff and Eva were really great. We really enjoyed working with them. They were really familiar with the Belmont area and had great real estate expertise. Eva was a pleasure to work with she was proactive and very responsive. Jeff's major in architecture and understanding of construction was very helpful in helping us with offers. I highly recommend this group.

MJ & Peter

Eva was referred to us by a friend and I would now refer her to anyone looking for a home! It was a great pleasure to work with her. Throughout our home-buying process, she was personable, knowledgeable, patient and honest. She became someone we could truly trust and count on, which is rare to find! We are grateful for her help to find our first home!

Lauren H.

Eva Chen all the way. She's fabulous. Sent her a friend of mine and she crushed it. She has awesome energy, she is incredibly patient, and operates with total professionalism. She was also excellent to work with, providing me with updates along the way. I highly, highly recommend her.

Work With Jeff & Eva

They find it incredibly rewarding to help make their clients’ ownership dreams come true. Contact Jeff or Eva for any questions regarding Real Estate, the value of Home Ownership, how to get started in investment properties or how to make that first step in owning your first home!

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